FAQ

What is CollectACore?

CollectACore also known as PokeCollectBE is a collection webshop founded in 2024 after being a personal collector for decades. It became harder for me and many others to get my hands on my favorite products, for that reason we started this webshop, in the hope to always provide collectors with the best prices possible!

Can I pick up my order instead of getting it shipped?

Yes you can, make sure to click the respective shipping method ‘pickup’ at checkout and we will contact you to arrange the pickup!

How can I contact you?

You can fill in the form on the Contact Us page, send us an email directly on info@collectacore.eu or even send us a message on WhatsApp!

When will my pre-order arrive?

We always thrive to have the items at your doorstep on the day of release, sadly this isn’t always in our control, this also depends on things like, our suppliers, the post providers and even the Pokémon Company itself. Nonetheless if a delay would occur, we will personally contact every customer involved!